How to Check Whether a Doctor Is Taking New Medicare Patients

Why Records Can't Answer This

Our listings come from the CMS National Downloadable File and the NPI Registry. Neither one says whether a doctor is taking new patients. A practice's answer can also change from one month to the next, and can depend on your coverage.

So a listing here only tells you a doctor appears in public records. We haven't called these offices, and a listed number may be a shared or main line.

This guide explains how to find and check care. It can't tell you which doctor or treatment is right for you. Your doctor or plan can.

What to Say on the Phone

1. "I'm calling about Dr. [name]. Is this the right office?"
2. "Are you taking new patients with Original Medicare?" Or name your Medicare Advantage plan.
3. "Do you accept Medicare assignment for this visit?"
4. "What is the first available appointment for a new patient?"
5. "Do I need a referral or any records first?"

If you reach a hospital or a main line, ask for the doctor's office or department. If you're calling for a parent, have their plan card to hand.

If the Answer Is No

• Ask whether another doctor in the same group is taking new patients, or whether there is a waiting list.
• Look at the other doctors in the same specialty and city on our lists. They run A to Z and aren't a recommendation.
• Check Medicare.gov Care Compare, the government's own search.
• If you have a Medicare Advantage plan, use your plan's directory or call the number on your card.
• Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

If a number on our site didn't work, the buttons on the doctor's page tell us without asking who you are. In an emergency call 911. In a mental health crisis call or text 988.